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Organization management Users and Collaboration

Adding New Users & Assigning Roles

Learn how to manually add new users to your organization, assign appropriate roles, and manage initial account settings to ensure smooth collaboration and access control.

Updated 2026/02/24

Efficiently managing your team begins with creating user accounts and assigning appropriate roles to define access levels. This section guides you through the process of adding new users, assigning roles, and setting up initial account parameters.

Adding a New User

You can manually add users to your organization via the Organization > Users page by clicking the Add New User button.

Mandatory Fields:

  • Full Name: User's real name.
    • Username: Unique identifier for login.
      • Email Address: Valid email for communication and login.
        • Password: Secure password for account access.
          • Roles: At least one role must be selected for the user.

            Optional Fields:

            • Folder: Assign the user to a folder for better organization.
              • Group: Add the user to a predefined group.
                • Labels and Tags: Attach labels or tags for easier filtering and management.
                  • User Restrictions: Define active periods using "From" and "Until" dates.
                    • Active Status: Enable or disable account access.
                      • Favorite: Mark users as favorites to quickly identify them with a star icon.
                        Only "Active" users can log in and perform actions or take assessments. If "Active" is unchecked, the user account is disabled.

                        Assigning Roles

                        Each user must be assigned one or more roles that define their permissions within the platform. You can assign multiple roles if needed to expand their responsibilities.

                        Available Roles

                        Here are the roles you can assign:

                        • Manager
                          • Test Author
                            • Assessment Operator
                              • Internal Test-Taker
                                • Question Bank Supervisor
                                  • Question Author
                                    • Custom Access User

                                      For a detailed explanation of each role’s permissions and capabilities, please refer to the Roles and Permissions guide.

                                      Editing and Managing Existing Users

                                      After users are created, you can:

                                      • Edit user information (username, password, folder, group, etc.).
                                        • Update assigned roles.
                                          • Manage user restrictions and active status.

                                            Simply click the Edit icon next to a user’s record in the Organization > Users list.

                                            By properly adding users and assigning roles, you ensure that your organization operates smoothly, with appropriate access levels for each team member.

                                            Frequently Asked Questions (FAQ)

                                            Yes, you can assign multiple roles to a single user to expand their responsibilities and permissions.

                                            Inactive users cannot log in to their accounts, perform actions, or take assessments.

                                            Yes, you can edit user roles anytime through the Edit option in the user list.

                                            Marking a user as Favorite adds a star next to their username for easier identification and quick access.