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Organization management Users and Collaboration

Importing Users

Easily add multiple users to your organization by importing them through a CSV file or pasting structured text. Learn how to efficiently manage bulk user creation with step-by-step instructions.

Updated 2026/02/24

Efficiently add multiple users to your organization at once by using the Import Users feature. You can choose between two methods: Upload File or Paste or Write Text.

Method 1: Upload File

This method allows you to upload a file containing user data in bulk.

Step-by-Step

1. Navigate to Organization > Users and click the Import User button.

2. In the Import Users window, select Upload File as your method.

3. Choose Insert to add new users.

4. Assign at least one role for the users (e.g., Test Author, Manager, etc.).

5. Select File: Upload a file in CSV or JSON format.

  • You can download sample files for correct formatting before uploading.

    6. Review the user details in the Preview step.

    7. Click Save to complete the import.

    CSV and JSON file formats must include:
    Fullname, Username, Password, Email, Folder, Group, Tag (Optional)


    Example CSV Structure:

    RESİM

    Method 2: Paste or Write Text

    This method enables you to manually paste user information without uploading a file.

    Step-by-Step

    1. Navigate to Organization > Users and click Import User.

    2. Select Paste or Write Text as your method.

    3. Choose Insert.

    4. Assign at least one role for the users.

    5. In the text area, paste user data, separated by commas in the following order:

    • Fullname, Username, Password, Email, Folder, Group, Tag Name: Tag Value

      6. Review the preview of the imported users.

      7. Click Save to add them to your organization.

      Tip: You can click Use the example to automatically load sample text if unsure about formatting.
      Best Practices and Tips

      ✅       Always assign at least one role for each user during import. 
      ✅ Confirm the format before uploading a CSV or pasting text to avoid errors. 
      ✅ Use folders, groups, and tags to better organize large numbers of users. 
      ✅ Preview carefully before saving to avoid wrong imports. 
      ✅ Use "Favorite" to easily find important users later.

      Frequently Asked Questions (FAQ)