Credit Notifications

Credit notifications help organizations stay informed about their available test and system credits, ensuring that they never run out unexpectedly.
April, 2025

Credit Notifications

Credit notifications help organizations stay informed about their available test and system credits, ensuring that they never run out unexpectedly. TestInvite provides two types of credit notifications:

  • System Credit Notifications – Alerts admins when the total system credit balance reaches a certain threshold.
    • Test Credit Notifications – Sends alerts when the credit balance for a specific test drops below a defined limit.

      By setting up notifications, you can proactively monitor credit usage and prevent disruptions to your testing processes.

      Setting Up System Credit Notifications

      System credit notifications are designed to monitor the organization’s system credit balance. Admins can receive alerts when the total available credits fall below a predefined level.

      Steps to Enable System Credit Notifications:

      1. Access the Notifications Menu

      o Navigate to Subscription Plan and Credits → Credits → Notifications.

      o Click on Check System Credits to expand the settings panel.

      2. Configure Notification Preferences

      o Language: Choose the language in which the notification email should be sent.

      o Check Frequency: Select how often the system should check credit balances (e.g., daily, weekly, specific weekdays).

      o Condition: Choose when notifications should be sent:

       Always: Sends a notification at the selected frequency.

       If Below a Threshold: Sends notifications only when the available credits drop below a set limit.

      3. Add Notification Recipients

      o Click the “+” button to add an email recipient.

      o Enter the email address of the person who should receive the notifications.

      o Click Save to confirm.

      4. Activate the Notification

      o Check the Active box to enable notifications.

      o Click Save to apply changes.

      Once activated, admins will receive alerts based on their selected preferences, helping them keep track of available credits and take timely action if needed.

      Setting Up Test Credit Notifications

      Test credit notifications allow admins to track credit usage for individual tests. This ensures that specific assessments always have sufficient credits available.

      Steps to Enable Test Credit Notifications:

      1. Access the Test Credit Notifications Menu

      o Navigate to Subscription Plan and Credits → Credits → Notifications.

      o Expand the Check Test Credits section.

      2. Create a New Notification

      o Click the “+” button next to Check Test Credits.

      o A pop-up window will appear asking you to Select a Test.

      o Choose the test you want to monitor from the dropdown list.

      o Click Save to create the notification.

      3. Manage Existing Notifications

      o The notification will appear in the list under Check Test Credits.

      o You can edit or delete notifications as needed.

      With test credit notifications enabled, admins will be notified when a specific test is running low on credits, allowing them to take action before test deliveries are disrupted.

      Best Practices for Credit Notifications

      ✅ Set a Safe Threshold: Configure system credit notifications to alert you before credits run critically low.
      ✅ Monitor High-Volume Tests: If you have frequently used assessments, set up test credit notifications for them.
      ✅ Keep Email Recipients Updated: Ensure that notification recipients are active users who can take action if credit levels drop.
      ✅ Check Notifications Regularly: Periodically review notification settings to ensure they align with your organization’s credit usage patterns.
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