Billing and payment

A TestInvite credit acts as a form of currency within the system. Each credit allows you to conduct one test with a candidate. Additionally, credits are used to enable advanced security features during your assessments.

Your TestInvite account has a credit balance. Every time you conduct a test, the system deducts the appropriate number of credits based on the security features used. If you run out of credits, you can easily purchase additional credit packs to continue testing.

Yes, we offer volume-based discounts. The greater the quantity of credits you purchase, the larger the discount per credit.

We have all our prices available online and we do not have any hidden costs.

We have made every effort to create user-friendly online price calculators to prevent any misunderstandings. Our goal is to be completely transparent in all pricing aspects, so that you never encounter any unexpected charges.

Accepted payment methods for Testinvite include credit card and bank transfer. When making payments via credit card, your information is securely processed by our payment partner Stripe, a reputable provider in the market. Testinvite does not store any credit card information, ensuring the security of your transactions.

To set up your invoice information, follow these steps:

1. Go to the left menu and select 'Organization'.
2. Navigate to the 'Billing' section.
3. Fill out the form with your company's invoice details.

It's crucial to provide your invoice information accurately before generating any invoices. It's recommended to set up your invoice information before making any payments to avoid delays or issues.

 Invoices are automatically sent to the email associated with your account once they are generated.

After making a payment, you can expect to receive your invoice within 1-2 days after it has been generated.

We do offer enterprise plans for larger organizations and businesses. These plans may include features such as training, a dedicated account manager and customer service,  data migration, custom development, integration  and content creation services.

For more information, please speak with one of our sales representatives.

At TestInvite, we are committed to helping you make an informed decision before making your initial payment. We offer complimentary consultation meetings, provide free credits, and answer all your questions to ensure TestInvite meets your needs. However, please note that once payments are made and invoices are generated, we do not offer refunds. 

Our no-refund policy also applies to subscription renewals. When you subscribe, you will be redirected to Stripe, a trusted subscription and payment processor, to securely provide your credit card information for automatic renewal payments. We want you to have flexibility, so you can cancel your subscription at any time. However, please remember that you are responsible for canceling your subscription before the renewal date if you do not wish to continue. Once a payment has been processed, we are unable to offer refunds.