The goal of exit interview is to get feedbacks about the company, its operations, the reasons of turnover and the managers’ performances. It may be easier to gather information from a former employee as there is less reason to hide her/his views.
An informative and systematic interview looks for answer to these questions:
By evaluating the answers from many exit interviews, you can identify the root causes of problems, help your company to maintain a better retention by finding solutions to the turnover problem and provide a continual improvement in the workplace.