The success of most of the businesses depends not only on effective hiring but also retaining the best
talents within organizations. Buildings, equipment, technologies can be purchased but human talent and
know-how are gained through effective hiring and retention processes that are driven by managers.
Retention is one of the two phases on the human asset equation. Employees come and go, you will never be able to
keep all your employees forever and you shouldn’t want to. While turnover among the good performers is costly
and negatively influence customer satisfaction, a certain amount of turnover can be advantageous to bring new energy
and ideas for the company. Reducing turnover rate and keeping the best people in the organization starts with hiring the right people, for sure.