How Ford Development Academy measures training effectiveness with secure online assessments

The Challenge

Ford Development Academy needed a reliable online assessment solution that could securely evaluate thousands of employees while minimizing disruptions to daily operations. The academy also required detailed reporting and analytics to measure learning outcomes, identify knowledge gaps, and continuously improve its training programs.

The Solution

Ford Development Academy moved its assessment processes online with TestInvite, allowing employees to complete assessments remotely and schedule them at convenient times. This approach helped maintain high participation in training while reducing travel costs and supporting the academy's training structure.

To ensure secure assessments, the academy implemented webcam recording, full-screen lock, time limits, question shuffling, and linear on-the-fly testing. These measures helped maintain test integrity throughout the assessment process.

TestInvite's organized question bank enabled Ford Development Academy to build and manage assessments across different training areas. The platform also categorized and analyzed questions across multiple dimensions, helping the academy maintain a well-structured assessment library.

Structured reports supported comprehensive evaluations of employee performance, including strengths and development areas. Norm studies and comparative reports allowed the academy to benchmark individual performance against group averages and monitor employee progress throughout the year.

Question-level analysis helped identify challenging questions, while analytical insights supported the redesign of training programs based on individual learning needs and informed future training strategies.

Implementation & Operational Support

Throughout the implementation and delivery of the online assessment program, TestInvite's Operation and Assessment teams supported Ford Development Academy by transferring all assessment questions into the online question bank, preparing assessments, maintaining employee lists, distributing exam invitations, and managing the end-to-end assessment process.

The teams also provided technical and operational support, prepared attendance, test result, and analysis reports, responded to additional reporting requests, and provided knowledge transfer on professional examination methods.